At PelviFlex, we want you to be fully satisfied with your purchase.
Refund Period
- Our refund policy lasts 7 days from the date of purchase.
- If 7 days have passed, unfortunately, we cannot offer you a refund or exchange.
Eligibility
- Refunds apply only if the product has not been downloaded or accessed.
- Once the PDF file is downloaded or used, we cannot issue a refund.
- To request a refund, you must provide your order receipt or proof of purchase.
Non-Refundable Items
- Downloadable digital products (once accessed or downloaded).
- Gift cards or promotional credits.
Refund Process
- Once we review and approve your request, your refund will be processed to your original payment method within a few business days.
- If you have not received your refund within 10 business days, please check with your bank or payment provider first. If the issue persists, contact us at support@pelviflex.shop.
Exchanges
- Since our products are digital, we do not offer exchanges.
Need Help?
If you have any questions about refunds, please contact us at support@pelviflex.shop.
👉 This is now specific to digital products (PDFs) and avoids confusion with physical goods.
Do you also want me to draft a Terms of Use for selling these notebook PDFs, so customers know they can’t resell or share the files?